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Customer Engagement Manager, Financial Services

Customer Engagement Manager, Financial Services

Job Title: Customer Engagement Manager, Financial Services
Contract Type: Permanent
Location: City of London, London
Industry:
Salary: £50000 - £70000 per annum
Start Date: ASAP
Reference: 1375155
Contact Name: Sammons Group
Contact Email: pensions@sammons.co.uk
Job Published: April 16, 2019 15:35

Job Description

Varied, rewarding opportunity to take responsibility for ensuring a robust customer experience framework is delivered for this hugely successfully financial services specialist.

As the numbers of policyholders rapidly grows, due to business success, you will proactively review and update processes, with a keen focus on governance and Compliance. Work closely across the organisation, such as operations, Legal and Compliance to ensure processes are fit for purpose and been followed.

A self-starter, you will be confident working independently, but will have support from your highly professional and personable colleagues who are committed to continue delivering first rate services on behalf of their customers.

A background in Pensions or Insurance, with experience of complaint handling and process development would be highly beneficial.

Please quote reference 1375155. This is just one of the many roles that we are working on, all of which are on our website www.sammonspensions.co.uk . We are committed to supporting and promoting diversity in the workplace. Any salary advertised is for search purposes only. If you have not heard from us within 7 days, you have not been successful on this occasion.