Customer Service Administrator

Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Permanent
Location: Lewes, East Sussex
Salary: £18000 - £19000 per annum
Reference: T3*1373203
Contact Name: Sammons Group
Contact Email:
Job Published: July 27, 2017 12:07

Job Description

Customer Service Administrator Near Lewes

Salary: £18-19k Ref: 1373203

My client is seeking an experienced customer service administrator with a background in managing their own caseload for a busy role which involves ensuring service levels and targets within the department are achieved. You will be required to make and receive calls in order to resolve queries, updating information on the bespoke computer system and checking documents before sending them out. Strong customer service skills and IT literacy in MS Word, Excel and Outlook are essential. You should be comfortable working within a team and also be able to work on your own initiative. Good verbal and written communication skills are a must.

**Own transport essential due to location**

We endeavour to reply to all applications. However if you have not heard from us within 7 days you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by The Sammons Group.

The Sammons Group is an Employment Business and Employment Agency as defined by the EAA Regulations 2003, and we abide by the Code of Practice of our industry body (the Recruitment & Employment Confederation - REC).

We are committed to supporting and promoting diversity in the workplace, and welcome applications from candidates regardless of age, belief, disability, ethnic origin/nationality, gender/gender reassignment, marital/civil partnership status, pregnancy/maternity, or sexual orientation - we recruit on the basis of talent. If you require reasonable adjustments in the recruitment process, please let us know.

We regret that as a recruitment consultancy we are unable to seek visas for applicants not holding current entitlement to work in the UK.