Unique role for a candidate with excellent DC Knowledge to oversee customer experience for this leading provider
Define, design and oversee the creation of customer value propositions, content, tools across on/off line channels that build and improve customer satisfaction
Look after analysis, appropriate allocation, oversight and reporting of all issues raised. Identify areas of improvement and liaise internally to implement changes to maximise efficiency.
Identify internal and external commercial and innovation opportunities through analysis and understanding of the long term global savings and investment market
Thorough understanding of workplace pensions, with some client experience, working experience of UK pensions and benefits, strategic mind-set and good analytical skills
Please quote reference 1372936 . This is just one of the many roles that we are working on, all of which are on our website www.sammonspensions.co.uk . We are committed to supporting and promoting diversity in the workplace. Any salary advertised is for search purposes only. If you have not heard from us within 7 days, you have not been successful