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Pensions Experience Manager

Pensions Experience Manager

Job Title: Pensions Experience Manager
Contract Type: Permanent
Location: Surrey, England
Industry:
Salary: £40000 - £60000 per annum
Reference: 1372936
Contact Name: Sammons Group
Contact Email: pensions@sammons.co.uk
Job Published: June 06, 2017 10:35

Job Description

Unique role for a candidate with excellent DC Knowledge to oversee customer experience for this leading provider

Define, design and oversee the creation of customer value propositions, content, tools across on/off line channels that build and improve customer satisfaction

Look after analysis, appropriate allocation, oversight and reporting of all issues raised. Identify areas of improvement and liaise internally to implement changes to maximise efficiency.

Identify internal and external commercial and innovation opportunities through analysis and understanding of the long term global savings and investment market

Thorough understanding of workplace pensions, with some client experience, working experience of UK pensions and benefits, strategic mind-set and good analytical skills

Please quote reference 1372936 . This is just one of the many roles that we are working on, all of which are on our website www.sammonspensions.co.uk . We are committed to supporting and promoting diversity in the workplace. Any salary advertised is for search purposes only. If you have not heard from us within 7 days, you have not been successful