Responsible for leading a team of c.20 staff, managing 2 Team Leaders and overseeing workflow & resource planning across a busy, high volume, administration environment.

This successful candidate will play a key role in creating a forward-looking view of work due to be actioned and cross referencing this to available staffing levels & skill sets. It will be vitally important to fully understand the business priorities and SLAs. SLAs are largely based on delivering high quality work on time. This person will help create a high performing and development culture, ensuring strong communication with colleagues and their team.

The successful person will be expected to build strong relationships with stakeholders and attend client meetings. We are also looking for someone who can make suggestions for change, always looking at how we can work more efficiently.

Please quote reference 1375747 . This is just one of the many roles that we are working on, all of which are on our website www.sammonspensions.co.uk . We are committed to supporting and promoting diversity in the workplace. Any salary advertised is for search purposes only. If you have not heard from us within 7 days, you have not been successful on this occasion.